{"xsrfToken":"9de4615e9b68f815f9c4fdc3efc2074a26b66ce2_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ccqld.atlassian.net/wiki","kbLinkDomainURLs":["https://ccqld.atlassian.net","https://my.support.cc.qld.edu.au"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-help_center","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-help_center\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-help_center\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-help_center\",\n \"key\":\"sd-portal-header-help_center\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.help_center\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/?xdm_e=https%3A%2F%2Fmy.support.cc.qld.edu.au&xdm_c=channel-jsd-status-page__sd-portal-header-help_center&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1YmExZjBmMDg5ZDcyZmM4Nzk4MzFiMjY5YmE0MzJjNzUzZWU1M2Q3Mjg5YTVhZjQ1M2Q1OWFmNjJlMTk4MzE3IiwiaXNzIjoiYzkwM2VjYzMtZDdkMy0zYjFlLTljM2QtMjBmYzA5MTQ2YWNiIiwiY29udGV4dCI6e30sImV4cCI6MTcxODUzMDM3OSwiaWF0IjoxNzE4NTI5NDc5fQ.oTqBm3xLQcS1e_LA7DD42WiHMOJ2Znp7l_OWCASYaB4\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImM5MDNlY2MzLWQ3ZDMtM2IxZS05YzNkLTIwZmMwOTE0NmFjYiIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvY2NxbGQuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvbXkuc3VwcG9ydC5jYy5xbGQuZWR1LmF1In19LCJleHAiOjE3MTg1MzAzNzksImlhdCI6MTcxODUyOTQ3OX0.7r1s6-CoMzKMiZyH0XT_t3Ncmwjx6C1lvfJWrhqJAj4\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://ccqld.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://my.support.cc.qld.edu.au\\\"}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{}\",\n \"timeZone\":\"Australia/Brisbane\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://my.support.cc.qld.edu.au\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"1","key":"ism","name":"IT service management","description":"<p>Welcome! You can raise a request for IT service management using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"7","key":"fac","name":"Facilities - Service Requests","description":"<p>Welcome! You can raise a request for Facilities - Service Requests using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/2","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"8","key":"comm","name":"Communications and Engagement","description":"<p>Welcome! You can raise a request for Communications and Engagement using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"3","key":"hrsm","name":"HR service management","description":"<p>Welcome! You can raise a request for HR service management using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"9","key":"wr","name":"Warranty Requests","description":"<p>Welcome! You can raise a request for Warranty Requests using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/9","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":5,"isPortalHidingEnabled":true}}